Services affectedServer Infrastructure
Description of Impact
The Massachusetts Green High Performance Data Center, (MGHPCC), overheated briefly today. A few servers were shut down.
Current Status
SCC compute nodes are now online, and all clients were notified. Our data center operations team will be visiting Holyoke in order to investigate other servers.
Next Update: 07:30pm
Previous Update
Incident Discovery Time03:04pm, 04/12/2022
Services affectedServer Infrastructure
Description of Impact
The Massachusetts Green High Performance Data Center, (MGHPCC), overheated briefly today. A few servers were shut down.
Current Status
IS&T teams have remediated the cooling problem and are now waiting for temperatures that drop enough to bring servers online again.
Additional Information
Batch computing jobs on Shared Computing Cluster, and test environments for BU Works Basic were affected. IS&T teams continue to assess the impact and scope.
Next Update: 07:30pm
Previous Update
Incident Discovery Time03:04 PM on 04/12/2022
Services affected:Shared Computing Cluster Batch jobs, BU Works testing environment
Description of Impact
The Massachusetts Green High Performance Data Center has experienced an air conditioner problem. The room became so hot that servers were forced to shut down. SCC login nodes, filesystem and filesystem were not affected. However, some batch jobs or BU works services might be unavailable.
Current Status
IS&T teams are investigating and trying to restore servers online.
Next Update: 5:30pm.